Terms and Conditions
Last updated: September 24, 2026
1. Introduction
Welcome to Trumate. These Terms and Conditions govern your access to and use of our website, services, and the purchase of our pure eco-friendly and 100% biodegradable tableware. By accessing or using our platform, you agree to comply with and be bound by these terms.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of Trumate. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
3. Products and Pricing
We strive to ensure that all details, descriptions, and prices of our products appear accurately. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Orders and Fulfillment
All orders placed through our platform are subject to acceptance and availability. For retail, restaurant, or wholesale bulk inquiries, we reserve the right to refuse or cancel any order under specific conditions (e.g., product unavailability or suspicion of fraudulent transactions).
5. Intellectual Property
All content included on this site—such as text, graphics, logos, product imagery, and software—is the property of Trumate and protected by applicable copyright and intellectual property laws. You may not reproduce, duplicate, or copy material from our site for commercial use without express written consent.
6. Limitation of Liability
Trumate shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services, ensuring our commitment remains bound strictly to the value of the purchased goods.
7. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please feel free to reach out to our team: